Privacy Policy

Effective Date: 11th November 2024

At Be Free Lifestyle, we are committed to protecting your personal information and ensuring your
privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in
compliance with applicable data protection laws, including the General Data Protection Regulation
(GDPR) and the Protection of Personal Information Act (POPIA).
By using our website, befree.co.za (the “Website”), and engaging with our services, you agree to the
practices described in this Privacy Policy.

Who We Are

Business Name: Be Free Lifestyle
Website: befree.co.za
Email: info@befree.co.za
Head Office: Be Free Lifestyle, Lemoenshoek Rd, Barrydale
Secondary Branch: Be Free Lifestyle, Helderberg College, 27 Annandale Drive, Somerset West, 7130
We offer 10-day on-site lifestyle programme where natural remedies and treatments are
administered, 10-day on-site medical missionary training, lifestyle consultations, and a variety of
health products.

    Types of Personal Data We Collect

    We collect the following types of personal data from you when you visit our website, make a
    purchase, or interact with our services:

    • Personal Identification Information: Name, email address, phone number, postal address.
    • Health-Related Data: If you engage in our lifestyle programmes or consultations, we may
      collect health information relevant to our services. This information will be handled with the
      utmost confidentiality.
    • Payment Information: Credit/debit card details or payment processing information when
      purchasing products or services.
    • Usage Data: IP address, browser type, referring URL, and pages visited on our website.
    • Communication Data: Correspondence between you and us, including email and phone
      communications.

    How We Use Your Personal Data

    We use the information we collect for the following purposes:

    • Provision of Services: To process your orders, manage bookings for lifestyle programmes or
      consultations, and deliver health products and services.
    • Customer Support: To respond to your inquiries, assist with bookings, and provide customer
      service.
    • Marketing and Communications: To send you newsletters, promotional offers, and other
      communications (with your consent where required).
    • Website Analytics: To improve our website functionality and user experience.
    • Legal Compliance: To comply with applicable laws and regulations, including record-keeping
      and reporting obligations.

    Legal Basis for Processing Personal Data

    Under the GDPR and POPIA, we rely on the following legal bases for processing your personal data:

    • Consent: Where you have given us explicit consent (e.g., for receiving marketing
      communications).
    • Contractual Necessity: To fulfill our contractual obligations with you (e.g., processing an
      order or providing a service).
    • Legitimate Interest: For operational and business purposes, such as improving our services,
      processing payments, and maintaining security.
    • Legal Obligation: Where required by law (e.g., compliance with tax or health regulations).

    Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes outlined in this
    Privacy Policy or as required by law. We will securely dispose of or anonymize data once it is no
    longer needed.

    Sharing of Personal Data

    We do not sell or rent your personal data to third parties. However, we may share your personal
    data with third parties in the following circumstances:

    • Service Providers: To process payments, deliver products, or provide other services related
      to your engagement with Be Free Lifestyle (e.g., hosting providers, payment processors).
    • Legal Compliance: If required to do so by law or in response to a lawful request by public
      authorities (e.g., government agencies or law enforcement).
    • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data
      may be transferred as part of the transaction, subject to applicable privacy laws.

    Security of Your Data

    We take the security of your personal data seriously and implement appropriate technical and
    organizational measures to safeguard it. These measures include encryption, firewalls, secure
    servers, and access control to protect against unauthorized access, loss, or alteration of your data.

    Your Rights Under GDPR and POPIA

    You have the following rights with respect to your personal data:

    • Access: You can request a copy of the personal data we hold about you.
    • Correction: You can request corrections to any inaccurate or incomplete personal data.
    • Deletion: You can request the deletion of your personal data, subject to certain exceptions
      (e.g., if we are required to retain it for legal purposes).
    • Restriction: You can request the restriction of processing of your personal data in certain
      circumstances.
    • Objection: You can object to the processing of your personal data for marketing purposes or
      based on legitimate interests.
    • Data Portability: You can request a copy of your personal data in a structured, commonly
      used, and machine-readable format.
      To exercise any of these rights, please contact us at info@befree.co.za.

    Cookies and Tracking Technologies

    Our website uses cookies and similar tracking technologies to enhance your browsing experience.
    Cookies are small text files stored on your device to remember your preferences and collect usage
    data. You can control cookie settings through your browser or opt-out of non-essential cookies via
    our cookie banner.

    Transfers of Data Outside South Africa

    Be Free Lifestyle may transfer personal data outside South Africa to third-party service providers or
    business partners located in other countries. We ensure that such transfers are made in compliance
    with applicable data protection laws, including appropriate safeguards, such as Standard Contractual
    Clauses or other legal mechanisms.

    Children’s Privacy

    Our website and services are not directed at children under the age of 18. We do not knowingly
    collect personal data from children. If we become aware that we have inadvertently collected
    personal data from a child, we will take steps to delete it.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, legal
    obligations, or for other operational reasons. We will notify you of any significant changes by posting
    the updated policy on our website and updating the “Effective Date” at the top of the document.

    Contact Us

    If you have any questions about this Privacy Policy or how we handle your personal data, please
    contact us at:
    Be Free Lifestyle
    Email: info@befree.co.za
    Head Office: Be Free Lifestyle, Lemoenshoek Rd, Barrydale, WC
    Secondary Branch: Be Free Lifestyle, Helderberg College, 27 Annandale Drive, Somerset West, 7130